Thank you for purchasing our digital products and online courses at Le Secret Universe.
Since our content consists of digital and downloadable materials, we follow a strict no-refund policy once access has been granted or the content has been downloaded.
However, we do consider refund requests in the following exceptional cases:
- If you have been charged twice for the same product.
- If you are unable to access the course due to a verified technical issue on our side.
In such cases, please contact us at hi@lesecretuniverse.com within 7 days of purchase, and our team will review your request.
Refunds (if approved) will be processed to the original payment method within 7–10 business days.
If you have any questions about our policy, please contact us: hi@lesecretuniverse.com